Cinta Kasih Tzu Chi Hospital

Tzu Chi Hospitals were built with the principle of honoring soul and prioritizing life with its mission of safeguarding health, saving life, and upholding the spirit of love. Tzu Chi Hospitals also strive to create a humanized, high-tech, and international-standard health services.

The founder of the Buddhist Tzu Chi Foundation, Master Cheng Yen, determined that with love, compassion, joy and equanimity to help those who suffer. Starting from Hualien Taiwan, Master Cheng Yen carried out Tzu Chi mission to help all beings. This mission developed as a clear stream flowed throughout the world, including in Indonesia. It was realized by the establishment of the Cinta Kasih Tzu Chi Hospital in Cengkareng, West Jakarta and the Tzu Chi Hospital in Pantai Indah Kapuk, North Jakarta.

The Cinta Kasih Tzu Chi Polyclinic, which is located within the Cinta Kasih Tzu Chi Housing complex, Cengkareng, West Jakarta, was inaugurated on August 25, 2003 by President Megawati Soekarnoputri. It was established as a means for Tzu Chi to provide medical services at affordable costs for the surrounding society or the underprivileged. In its early years, the polyclinic provided services in the fields of general medicine, dentistry and ophthalmology. Apart from that, radiology, laboratory, pharmacy, and ultrasound facilities were also available.

In order to serve the wider society and more optimally, the Cinta Kasih Tzu Chi Polyclinic's license was upgraded to the status of Cinta Kasih Tzu Chi Hospital on June 21, 2006. During the transition period, several facilities were gradually upgraded. The upgraded healthcare facilities include: additional rooms for inpatient as many as 31 beds, operation of the Emergency Unit (ER), operating room, poly obstetrics, poly bone disease (Orthopedics), and poly surgery. Finally, on January 10, 2008, the Cinta Kasih Tzu Chi Polyclinic was officially declared to be the Cinta Kasih Tzu Chi Hospital which operates 24 hours a day, marked by the Soft Opening event of the Cinta Kasih Tzu Chi Hospital. The existence of the hospital is not only to treat illness, but also to provide medical services that are most needed immediately to save human lives.

One of the characteristics of Cinta Kasih Tzu Chi Hospital is the humanistic culture-based services. To implement it, volunteers become one of the important main implementers. Since 2009, volunteer observers have started to appear as a bridge between paramedics and patients. The presence of these volunteers also provides inner peace for the patients. A number of activities carried out by the volunteer observers included helping nurses change the patient's wound dressings, cutting nails and washing the patient's hair, feeding the patient, changing the sheets, and helping with the preparation of medical equipment.

The Cinta Kasih Tzu Chi Hospital continues to innovate and develop in the quality of its services. One of them was realized by the achievement of the Plenary Predicate (Star 5) from the Hospital Accreditation Committee (KARS) on July 8, 2019. The assessment for this accreditation was based on Patient-focused Service Standards, Hospital Management Standards, Patient Safety, and Millennium Development Goals.