Tzu Chi Hospital is ready to serve you

Journalist : Metta Wulandari, Photographer : Anand Yahya

Tzu Chi Hospital is located at Tzu Chi Center Complex, Pantai Indah Kapuk, North Jakarta. Consisting of 23 floors with a capacity of 520 beds, Tzu Chi Hospital is also equipped with various facilities and 5 excellent services: Spinal Marrow Transplant, Palliative Care, Neurosurgery Treatment, Cancer Management, and Maternal and Child Care.

Today, Friday, October 1, 2021, Tzu Chi Hospital Pantai Indah Kapuk has started to open for outpatient services. There are polyclinics that can accept patient examinations, including Children's Health Clinic, General Surgery Clinic, Internal Medicine and Nutrition, Obstetrics and Gynecology Clinic, Pulmonary Clinic, Thoracic, Heart, and Blood Vessel Clinic, Neuro Clinic and Neurosurgery, Eye Clinic, ENT Clinic, Urology, and Nephrology Clinic, Dental Clinic, Mental Health Clinic, and Dermatovenerology Clinic. In addition to the polyclinic, there are also Emergency Services, Support Services, Pandemic Services, Drive-Thru (related to the Covid-19 examination), and Vaccination (especially for Covid-19 vaccination).

Yesterday, September 30, 2021, as an expression of gratitude for the start of Tzu Chi Hospital, the Tzu Chi Hospital Internal Public Relations Team held a simple thanksgiving activity wrapped in the Tzu Chi Hospital Operational Gathering.

The head of the Indonesian Tzu Chi Buddhist Foundation, Liu Su Mei, gave a piece of tumpeng to the Senior Director of Tzu Chi Hospital, Prof. Dr. dr. Satyanegara, Sp.BS at the Tzu Chi Hospital Operational Gathering, 30 September 2021.

The activity, which was located in the Lobby of Tzu Chi Hospital, was held in a limited manner and was attended by the big family of Tzu Chi. This gathering was also performed virtually through the Zoom application, which was attended by more than 300 volunteers. The goal, of course, is that Tzu Chi volunteers outside Jakarta and donors who do not have the opportunity to attend can participate in witnessing a new milestone in Tzu Chi's health mission in Indonesia.

“Today is a happy day, it is also a day that we have been waiting for a long time after last June 14 we started the first operational trial, namely the opening of the Pandemic Ward. Due to the severity of the pandemic, we first opened the Pandemic Ward on the 9th floor (pandemic building) to be able to participate in saving lives," said Liu Su Mei, Chairperson of the Indonesian Buddhist Tzu Chi Foundation.

Before the outpatient service was opened, the Pandemic Ward at Tzu Chi Hospital had been functioning since June 14, 2021, to serve patients with Covid-19. Pandemic Ward Tzu Chi Hospital has 56 patient beds which in June and July are always full every day. Pandemic Ward has treated 926 ICU patients, 160 hospitalized patients, and 16 babies were born.

Tzu Chi Hospital's outpatient services use a cluster system, where the registration process, examination, blood/urine sampling, drug administration, and payment are all done in one place. This system aims to provide a faster, safer, and more comfortable service to patients.

Tzu Chi Hospital has opened a pandemic room (Pandemic Ward) with a separate building from the main building since June 14, 2021. This pandemic Ward has a capacity of 56 beds and is equipped with a 24-hour Pandemic Emergency Room, CT Scan Room, Operating Room, Maternity Room, and ICU.

Tzu Chi Hospital's Long Journey

Liu Su Mei further revealed that the Tzu Chi Hospital trip could not be realized in a short time. Various obstacles have been passed to achieve the desired results.

Since 2013, the idea to build a Tzu Chi Hospital has been initiated by Tzu Chi Indonesia. The idea continued until May 2015 and the groundbreaking was carried out. The construction of the Tzu Chi Hospital continue to be carried out until it is completed and is ready for use in 2021.

“From returning to Taiwan for two to three years, seeing and understanding every Tzu Chi Hospital there, then returning to Indonesia making the design, changing it over and over again, and finally starting construction. In development, it has met with a pandemic since last year until now. Of course, this caused the development process to be hampered and the completion was behind schedule," said Liu Su Mei, "So realizing that, tomorrow we have started operations and along this journey, there have been contributions from many people, we are really very happy."

Gradual Opening of Featured Services

President Director of Tzu Chi Hospital, dr. Gunawan Susanto, Sp.BS explained in detail the various services that were gradually opened at Tzu Chi Hospital.

Meanwhile dr. Gunawan Susanto Sp.BS, President Director of Tzu Chi Hospital said that with the opening of Tzu Chi Hospital, all outpatient polyclinic facilities and infrastructure are ready to serve patients according to the principles of high tech and high touch.

"Already. Ready. The facilities and infrastructure are ready (to serve outpatients),” said dr. Gunawan.

If according to the schedule, the next stage that will be opened is services for 200 inpatient beds and several other superior services. This service can only be used on October 25, 2021.

Tzu Chi Hospital also presents MRI 3 Tesla (128 Channels) to facilitate the examination of abnormalities felt in patients so that health workers can take quick and appropriate action. This tool has Total Digital Imaging technology with the highest channel in its class and is a first in Southeast Asia.

The Hybrid Multi-Modality Operating Theater is an operating theater with an advanced and integrated technology system, resulting in high accuracy, efficient, and effective operation results, as well as a low risk of surgical complications. Tzu Chi Hospital's Hybrid Operating Theater is equipped with various advanced modalities, including Cathlab and CT Scan.

Tzu Chi Hospital also has 5 excellent services that will be opened in stages, such as Spinal Marrow Transplant, Palliative Care, Neurosurgery Treatment, Cancer Management, and Maternal and Child Care. These superior services are equipped with high-tech medical equipment, such as MRI 3T Signa Architect, LINAC Versa HD, CT-Scan 512 Slices, 3D Mammography, Robotic Physiotherapy, Urodynamic, and Hybrid Operating Rooms. All of these medical devices are equipped with video conferencing, CT-Scan, and the first Pheno Artist in Indonesia that can be connected directly in the operating room.

In this case, Dr. Gunawan again reminded the public that the various services at Tzu Chi Hospital are not only there for the pursuit of profit, but really want to provide services to the community. He did not stop there, he also emphasized that Tzu Chi Hospital does not only want to treat patients physically but also mentally. "It is difficult to implement but we will try our best. This is also a message for the entire big family of Tzu Chi Hospital to work together to make it happen,” said Dr. Gunawan.

Becoming a Humanist Hospital

The Deputy Chairperson of the Indonesian Buddhist Tzu Chi Foundation, Franky O. Widjaja, is delighted that Tzu Chi Hospital, which was built with love points from the community, is finally starting to operate.

With the opening of outpatient services at Tzu Chi Hospital, it is hoped that later Tzu Chi Hospital will be able to provide services in accordance with its tagline, namely compassion with excellence, embodying compassion in every service.

“Hopefully our hospitals in Indonesia can become exemplary hospitals, by promoting a humanist culture in hospitals. Tzu Chi Hospital's medical team must also have love and patience. Master Cheng Yen has advised that our hospital should be a hospital that saves people so that patients who come to the hospital can feel at ease here. To achieve this goal, most importantly there must be a good medical team, and our software is the attention of volunteers. This way, step by step, we will succeed," said Liu Su Mei.

On the same occasion, the Deputy Chairperson of the Indonesian Buddhist Tzu Chi Foundation, Franky O. Widjaja, was happy that Tzu Chi Hospital, which was built with points of love from the community, finally started operating. He also asked the entire Tzu Chi Hospital team to continue to maintain the trust of donors and create a Tzu Chi Hospital that is truly full of love.

The Deputy Chairperson of the Indonesian Tzu Chi Buddhist Foundation, Sugianto Kusuma advised the entire Tzu Chi Hospital team that Tzu Chi Hospital must consider patients as family, patients are teachers so they can be treated as well as possible.

Tzu Chi Hospital Development Team Leader Eka Tjandranegara was very happy with the opening of Tzu Chi Hospital services.

Meanwhile, Sugianto Kusuma, Deputy Chairperson of the Indonesian Buddhist Tzu Chi Foundation expressed the same hope. Through a virtual connection, he also gave a message to the entire Tzu Chi Hospital team that Tzu Chi Hospital must consider patients as family, patients are teachers so they must receive the best possible treatment.

"I hope that our principles of saving lives, maintaining health, and upholding this spirit of love can all be practiced by all doctors and the team at Tzu Chi Hospital," said Sugianto Kusuma.

Tzu Chi Hospital Development Team Leader Eka Tjandranegara was no less happy, he was very happy with the opening of Tzu Chi Hospital services. So far the Development Team has also done the best and maximum to build Tzu Chi Hospital, especially the funds obtained are a collection of love from donors.

Support to the entire Tzu Chi Hospital Team

This gathering is also equipped with the distribution of gifts to all staff and medical teams in the hospital. A total of about 500 gifts were distributed.

This gathering was also complemented by the distribution of gifts to all staff and medical teams at Tzu Chi Hospital. A total of about 500 gifts were distributed.

Joyce Kuntjoro, PIC for the distribution of gifts as well as the Deputy of the Internal Public Relations Team, said that the gifts are small support for all members of Tzu Chi Hospital who will be ready to serve and provide a number one service for patients.

"This gift is a form of support, great care, and enthusiasm that we send to all staff and the medical team of Tzu Chi Hospital," said Joyce. "Hopefully we will continue to serve the community according to Tzu Chi's mission," she continued.

Translator: Olivia Tan (Tzu Chi Volunteers)

Worship and Praying Together for the Smooth Running of Operational Affairs of Tzu Chi Hospital

July 28, 2021

Welcoming the operation of Tzu Chi Hospital, on Sunday, June 13, 2021, Tzu Chi Indonesia people prayed together by attending the worship of the Medicine Buddha Sutra, either online (by Zoom) or in person in the front lobby of Tzu Chi Hospital (76 participants were carried out under very strict health protocols).